The Lead Engineer reports to the Area Chief Engineer and maintains a working relationship and takes direction from all Property Managers in his/her area for issues affecting their properties. Issues may range from tenant improvement work to preventive maintenance and repair of all building systems. The Lead Engineer must exhibit outstanding client service and professionalism in all interactions with tenants and RMR staff. Teamwork and collaboration are critical to this position’s success. The candidate may be asked to assist at other buildings in the region from time to time. The candidate may also be required to cover Saturday shifts and after hour emergencies from time to time.
· Operate, maintain, and log all HVAC and MEP equipment under the direction of the Area Chief/Chief Engineer.
· Complete tenant service requests, and develop and maintain positive tenant relations through prompt, courteous response to tenant requests.
· Perform preventive maintenance and repairs on HVAC equipment, plumbing and electrical systems, as directed by the Area Chief/Chief Engineer. Duties include, but are not limited to changing filters, coil cleaning, greasing motors, replacing light bulbs & ballasts, inspecting/adjusting belts, and regular inspections of equipment.
· Maintain computerized or manual equipment logs that detail preventive work.
· Clean and paint equipment and surrounding areas relating to equipment and equipment rooms.
· Assist in ordering stock and inventory of parts and supplies, as needed.
· Respond immediately to emergency situations and customer concerns.
· Review elevator maintenance records and confirm elevator maintenance is performed per national agreement.
· Inspect condition of elevator machine rooms. Report any elevator deficiencies to the Area Chief/Chief Engineer.
· Assist with review of tenant improvement plans. Inspect active construction areas and confirm contractors are following all building rules and regulations.
· Coordinate fire alarm and sprinkler shutdown and drain downs with contractors as needed.
· Coordinate all quarterly fire alarm testing and maintenance with building vendor.
· Maintain and operate life safety/fire systems.
· Take meter readings on all meters and equipment as directed by the Area Chief/Chief Engineer.
· Perform minor repairs on doors, hardware, lock, windows, ceilings, and floors.
· Understand OSHA guidelines and how to ensure that all equipment is maintained to guidelines/standards.
· Read and follow written and oral instructions.
· Convey thoughts and recommendations orally and/or in writing to supervisors, contractors and others in order to resolve building-related problems.
· Operate and use necessary manual and power-driven tools.
· High school diploma or GED equivalent required.
· Minimum of 5 years of direct experience in all aspects of the management of mechanical, electrical life/safety and plumbing operations for commercial office buildings.
· HVAC technical training and EPA refrigeration license is preferred.
· Applicable military experience or other related operations experience will be considered including power plants, multi-family, hotels, hospitals, facilities, etc.
· Strong hands-on refrigeration/HVAC troubleshooting mandatory.
· Experience with absorption chillers and cogeneration equipment preferred.
· Must have experience in Building Automation Systems, preventative maintenance and work order systems.
· Ability to interpret mechanical, electrical blueprints and schematics.
· Oversee and supervise service providers.
· Ability to work in a fast-paced environment with the ability to multi-task and meet deadlines.
· Must have strong customer service skills working with tenants and clients.
· Must be team oriented and a problem solver.
· Strong verbal and written communication skills.
· Manage own time on a daily basis with little supervision.
· Must be able to handle multiple projects, changing priorities, and continually heavy workloads.
· May be required to work extended periods of time without relief, when responding to priority/emergency situations (including overtime-type assignments).
· Stooping, standing, climbing and frequent lifting of a minimum of 50 lbs. of equipment (pump, tools, ladders) and ability to safely install rigging/lifting device.
· Lift and carry objects of up to 50 lbs. for distances of up to 30 feet.
· Climb ladders and stairs.
· Maintain professional appearance and manner at all times while in the complex.
· Will be required to perform offsite duties through the use of a personal vehicle.
· Must have a valid driver’s license.
· If, at any time, security clearance is required for your job (e.g. you are assigned to work at a property leased by the Federal government), being awarded such clearance will be a condition of your employment.
· RMR considers the safety of its employees a top priority. As part of this commitment, RMR requires all new employees to be fully vaccinated against COVID-19, unless they obtain prior approval for an accommodation for medical reasons or due to a sincerely held religious belief or are exempt from this requirement under applicable state or local law. Qualified candidates who are offered the opportunity to join RMR will be required to provide proof of vaccination prior to the first day of work. Applicants who need additional information concerning RMR’s vaccination policy should contact Diane Proctor, Vice President, Human Resources at DProctor@rmrgroup.com.