Kiwiplan provides specialized computer software to the packaging industry. As part of its services, our customers purchase training services, on-site assistance, and consulting services. This position directly supports each of these functions by creating the software necessary to enhance the customer’s usefulness of the Kiwiplan computer products.
About the Position
This position requires the incumbent to perform functions that include drawing upon application and data processing experience and knowledge of business needs in order to provide technical solutions to business problems; supporting systems operations by resolving problems and making enhancements; creating efficient, structured, and logical coding, testing, and debugging of the system; preparing and leading informal training sessions and workshops for team members and users; serving as a technical information resource; and meeting with user management on a regular basis to report the status of projects.
The principal challenges of this position are keeping pace with increasing functional/user demands for new or enhanced systems, and ensure the programs and modules fit together as outlined in the detailed specifications. This requires the incumbent to identify problems and analyze the system to determine procedures for programming; translate the request into technical terminology; develop alternate solutions and assess t heir feasibility; and select solutions and write the code for the program.
Under the general direction of the Technical Operations management, this position individually performs, or participates with others in performing technical services projects. Such projects produce new (or modifications to existing) systems which use the information and data available in Kiwiplan’s software products for reports and management analysis.