Job Details

Name
Turn Technician
City
Charlotte
State
NC, United States
Job ID
10721
Job Description

Job Summary

The Turn Technician performs repair functions at single family residential properties that are identified for “internal” turn during periods of vacancy.  This field-based role is responsible for executing all repairs assigned by the market leadership team, in a timely and efficient manner.

Essential Job Duties and Responsibilities

  • Self-perform repair work required on vacant homes as assigned by the market leadership team
  • Identify and communicate to the Superintendent additional scope of work required on a turn project that is not identified in the original assigned project scope yet required to restore the home to Invitation Homes’ standards
  • Identify and communicate to the Superintendent any potential opportunities to reduce scope of work and associated costs on a turn project without compromising on safety or quality standards
  • Conduct quality control inspections of own work prior to notifying Superintendent of turn project completion
  • Support project coordination goals identified by Superintendent that may require collaboration with third-party contractors
  • Comply with all completion milestones and communicate immediately to the Superintendent if assigned repair work will not be completed as scheduled
  • Conduct all activities in accordance with company policies/procedures and all State and Federal regulations (i.e. ADA, Fair Housing, HAZCOM programs, OSHA and lead-based paint)
  • Provide support with property inspections as required by the business
  • Perform other duties as assigned including the possibility of resident-facing activities (e.g. maintenance, move-in orientation, etc.)

Education and/or Experience

  • High School diploma or equivalent
  • Minimum one year of previous experience in property management maintenance, other building maintenance or related trade is required

Skills/Specialized Knowledge

  • Knowledge of federal fair housing laws and any applicable local housing provisions
  • Ability to read, write and understand English
  • Ability to use a personal computer, iPad, Yardi Work Order module, or other computer tracking systems
  • Excellent customer service and interpersonal skills is preferred; including ability to relate to others and defuse situations involving angry or difficult people
  • Professional verbal and written communication skills; ability to effectively communicate with a diverse workforce
  • Strong organizational and time-management skills; ability to set, manage and consistently meet goals and deadlines
  • Ability to perform basic mathematical functions
  • Ability to multi-task
  • Ability to make quick and effective decisions and analyze and resolve problems
  • Ability to work in a fast- paced, ever changing environment; must be adaptable and flexible
  • Ability to maintain confidentiality
  • Ability to drive an automobile

Required Licenses or Certifications

  • Current driver's license and automobile insurance
  • May require one or more of the following certifications:
    • EPA Certification, Type I and II
    • HVAC Certification
    • CPO certification (pool)
    • Other licenses and/or certifications as required by state law

Other Requirements

  • Ability to be at work on a regular and consistent basis; overtime may be required for this position. 
  • Must maintain professional appearance and comply with prescribed dress code policy
  • Must comply with all safety regulations, including the use of back brace, safety goggles and gloves when appropriate
  • Ability to work weekends and non-traditional holidays if needed
  • Must be reachable via phone, except during approved time off
  • Must provide basic hand and power tools
  • Must have reliable vehicle transportation to conduct reviews at any home with associates as scheduled
  • Extensive travel within assigned portfolio required

Physical and Mental Demands

  • Standing, walking, and/or sitting for extended periods of time
  • Frequent climbing, reaching, and use of fingers
  • Moderate stooping, kneeling, crawling, pushing, pulling, lifting, talking, and hearing
  • Sustains substantially recurring movement to fingers, hands, wrists, legs, and feet
  • Ability to lift and/or move an excess of 50 pounds or more
  • Ability to use standard maintenance equipment
  • Ability to operate assigned equipment and vehicles
  • Ability to verbally communicate to exchange information

Work Environment

  • Indoor and outdoor field environment
  • Exposure to atmospheric conditions
  • Travel from site to site
  • Work and/or walk on various types of surfaces

Invitation Homes is committed to Equal Employment Opportunity (“EEO”) and to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful retaliation.  Invitation Homes strictly prohibits all discrimination on the basis of race, color, age, national origin, ancestry, ethnicity, religion (including religious dress and grooming practices), disability, marital or familial status, genetic information, military or veteran status, medical condition (including cancer or a record or history of cancer), sex (including, pregnancy, childbirth, breastfeeding or related medical condition), sexual orientation, gender identity or expression, request for leave, or any other status or classification protected by applicable federal, state, and/or local laws. This commitment to EEO extends to all areas of employment actions, including but not limited to recruiting, hiring, training, evaluation, promotion, compensation, benefits, termination, participation in company activities, programs, or events, or any other terms or conditions of employment.
 
We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application and interview process, to perform essential job functions, and to receive other benefits and advantages of employment.  Please contact humanresources@invitationhomes.com to request accommodation.
 
Applicants are protected from retaliation for filing a complaint or assisting in the investigation of a complain under this policy.  Any questions concerning this policy or complaints about conduct prohibited by this policy should be forwarded to the Ethics Hotline at 877-231-3984 or www.reportlineweb.com/invitationhomes.


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Aleron companies (Broadleaf Results and TalentRISE) are Equal Employment Opportunity and Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

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