Our client, TD Bank, America’s Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol “TD”. To learn more, visit .
ABOUT THE JOB
Every day will be an adventure! Within TD’s Contact Center, we are a network of colleagues helping over 25 million customers achieve their life goals. Our customers are at the center of everything we do. Every phone call you answer, every message you send is your opportunity to shine. By supporting our customers with a variety of financial services through inbound or outbound calls, you’ll be our voice at TD. Don’t worry we won’t leave you hanging; you’ll have ongoing training and management support from day one. You’ll help deliver a legendary experience and make a meaningful difference to our business, our customers’ lives and our communities.
It starts when you pick up the phone. With each conversation, you’ll be playing one of the most important roles in driving our customer satisfaction. You’ll become an expert in our products, enabling you to offer our customers the best solutions for their current and future needs through routine transactions. Upon completion of our robust training you will be able to proactively identify customers’ needs to deliver strong results and offer expertise to utilize TD’s digital assets and be an ambassador for innovation. This is your opportunity to make everyday a new adventure and accomplish great things with the customers of TD!
Your day- to-day responsibilities will include:
HOURS: There are varied schedules available
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach her/his potential.
If you have a disability that requires an accommodation to complete the application process, please e-mail TD Bank’s HR Compliance Department at email@example.com. Please include your full name, contact information and details about your request within the e-mail.
EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.