Job Details

Name
Software Specialist - Logistics (Kiwiplan)
City
Cincinatti
State
OH, United States
Job ID
6635
Job Description

Kiwiplan provides specialized computer software to the packaging industry. As part of its services, our customers purchase training services, on-site assistance, and consulting services. This position directly supports each of these functions.

Key Functions of Position

  • Software installation, configuration of the software (configuration of the operating system a plus) training of the customers
  • Good working knowledge of shipping environment (warehousing, planning, inventory management).
  • Utilization of Kiwiplan software to maximize business benefit within logistics
  • Make recommendations on equipment or other resource requirements perceived to be necessary for the correct implementation of all applicable software
Providing Help Desk style services such as:
  • Using analytical skills to identify causes of problems and their needed resolution
  • Dealing with multiple problems and establishing priorities
  • Providing training to internal and external customers
  • Utilizing effective communication skills to ensure effectiveness of the training for the learner
  • Relates software to customer needs
  • Act as a specialized resource to other team members, to share your accumulated knowledge and to act as a “problem escalation” resource

Position Requirements

  • Solid understanding of invoicing and shipping/transportation processes
  • 5 years material management, warehousing, or inventory control in a manufacturing or distribution setting. Packaging industry a plus
  • Good communication skills both verbally and in writing
  • Strong technical skills for working with software and hardware.
  • Experience with Kiwiplan software a plus

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