Job Details

Software Specialist - Logistics (Kiwiplan)
OH, United States
Job ID
Job Description

Kiwiplan provides specialized computer software to the packaging industry. As part of its services, our customers purchase training services, on-site assistance, and consulting services. This position directly supports each of these functions.

Key Functions of Position

  • Software installation, configuration of the software (configuration of the operating system a plus) training of the customers
  • Good working knowledge of shipping environment (warehousing, planning, inventory management).
  • Utilization of Kiwiplan software to maximize business benefit within logistics
  • Make recommendations on equipment or other resource requirements perceived to be necessary for the correct implementation of all applicable software
Providing Help Desk style services such as:
  • Using analytical skills to identify causes of problems and their needed resolution
  • Dealing with multiple problems and establishing priorities
  • Providing training to internal and external customers
  • Utilizing effective communication skills to ensure effectiveness of the training for the learner
  • Relates software to customer needs
  • Act as a specialized resource to other team members, to share your accumulated knowledge and to act as a “problem escalation” resource

Position Requirements

  • Solid understanding of invoicing and shipping/transportation processes
  • 5 years material management, warehousing, or inventory control in a manufacturing or distribution setting. Packaging industry a plus
  • Good communication skills both verbally and in writing
  • Strong technical skills for working with software and hardware.
  • Experience with Kiwiplan software a plus

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